
(Click on the links below to jump to a specific section) To help you with this transition, we’ll briefly cover how to get started with Teams as well.

Additionally, new Office 365 users can’t download Skype for Business anymore - they should download Teams instead. However, as Microsoft will be replacing Skype for Business with Microsoft Teams, support for Skype for Business will end by 2025. This article is a step-by-step guide on how to use Skype for Business the right way.

But if you don’t know how to use it properly, your communication issues are only going to get worse. Luckily, Microsoft’s Skype for Business is a popular video conferencing tool that can help you overcome that. The current global pandemic has forced many businesses to go remote - but that comes with tons of communication challenges! Preliminary Root Cause: Skype for Business installation links were not properly configured to match with the latest version of the application: Skype for Business 2016.Want to learn how to use Skype for Business? Preliminary Root Cause: Skype for Business installation links were not properly configured to match with the latest version of the application: Skype for Business 2016." Incident Start Time: Tuesday, September 22, 2015, at 7:30 AM UTC Analysis indicates that the scope of customers experiencing impact appears to be very limited with only a If you want to install an older version of Office, please remove these newer products and try again."Īs a workaround, the affected users can download the Skype for Business 2016 client at ""Ĭustomer Impact: Impact is isolated to customers who have purchased an Office 365 business Premium subscription and have upgraded to Office 2016. As a result, some users may receive the error message: "We have detected that you have a newer version of Office installed on your device.

The Skype for Business 2016 installation URL located on the Office 365 homepage is not routing affected users to the newest version of Skypeįor Business.

User Experience: Affected users who have upgraded to Office 2016 are unable to install Skype for Business 2016. "Current Status: Engineers have validated the solution will mitigate user impact and will be initiating the fix deployment process. Follow the workaround link to download Skype for Business. From the Office 365 Admin portal:
